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Frequently asked questions
How do I cancel my subscription?
Subscriptions are managed through your Apple ID. Open Settings → [your name] → Subscriptions on your iPhone, tap Herbly, and choose Cancel. Your premium access remains until the end of the current billing period.
How do I restore a purchase?
Open Herbly, go to your Profile, and tap Restore Purchases. Make sure you are signed in with the same Apple ID used for the original purchase.
How does the AI Consult work?
Describe how you feel or the symptom you want to address, and Herbly suggests herbal remedies tailored to you. You can save any remedy and schedule reminders to track your routine.
Is Herbly a substitute for medical advice?
No. Herbly is for educational and informational purposes only and does not provide medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional before starting any herbal remedy, especially if you take medication or have a health condition.
How do I delete my account and data?
Email privacy@herbly.app from your account address and we will delete your account and associated personal data within 30 days.
Which devices are supported?
Herbly runs on iPhone with iOS 16 or later. We recommend keeping your device updated to the latest iOS version for the best experience.